Terms & Conditions
Effective Date: July 2, 2026
Welcome to Tareen Global Payment. By accessing or using our website, mobile applications, APIs, and financial services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please discontinue use of our services.
1. Eligibility
To use our services, you must:
Be at least 18 years of age or the legal age in your jurisdiction.
Provide accurate and complete registration information.
Successfully complete identity verification (KYC) where required.
Comply with all applicable laws and regulations.
We reserve the right to refuse or terminate services if eligibility requirements are not met.
2. Account Registration
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
You agree to:
Provide accurate and up-to-date information.
Notify us immediately of any unauthorized access.
Keep your contact information current.
We may suspend or terminate accounts containing false, misleading, or fraudulent information.
3. Our Services
Tareen Global Payment provides financial technology services, including but not limited to:
Digital wallet services.
Virtual USD and EUR accounts.
Domestic and international money transfers.
Merchant payment solutions.
Payment gateway services.
Currency exchange and settlement services.
APIs and payment integrations.
Service availability may vary depending on your country, banking partners, and applicable regulations.
4. Verification & Compliance
To comply with applicable Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), Know Your Customer (KYC), and financial regulations, we may request additional information or documentation at any time.
Failure to provide requested documentation may result in delayed transactions, account restrictions, or account closure.
5. Fees
Certain services may be subject to applicable fees, including but not limited to:
Virtual account application fees.
Incoming transfer fees.
Currency conversion fees.
Withdrawal fees.
Merchant processing fees.
All applicable fees will be disclosed before a transaction is completed.
6. Payment Processing
Processing times depend on the selected payment method, banking networks, compliance reviews, and partner institutions.
While most transactions are processed promptly, we cannot guarantee uninterrupted or immediate processing in every circumstance.
7. Refund Policy
Refund eligibility depends on the specific service involved.
Examples include:
Virtual USD Account application fees are refunded if an application is declined.
EUR Virtual Account applications are currently free of charge.
Successfully completed transfers, exchange transactions, and processed payments are generally non-refundable.
Refunds may be issued for duplicate payments, processing errors, or transactions that cannot be completed due to technical or banking issues.
Approved refunds are processed using the original payment method or credited to your wallet where applicable.
8. Prohibited Activities
You agree not to use our platform for:
Money laundering or terrorist financing.
Fraudulent or deceptive activities.
Identity theft or impersonation.
Receiving or sending proceeds of illegal activities.
Sanctioned or prohibited transactions.
Unauthorized access to our systems.
Malware distribution or cyberattacks.
Abuse of promotions, referral programs, or bonus offers.
Any violation may result in immediate suspension, account termination, reporting to authorities, and forfeiture of funds where permitted by law.
9. Account Suspension & Termination
We reserve the right to suspend, restrict, or permanently close any account where we reasonably believe:
Fraudulent activity has occurred.
Regulatory requirements require restriction.
False information was provided.
These Terms have been violated.
Continued access presents legal or security risks.
10. Delayed Transactions
Transactions may be delayed due to:
Banking network processing.
Weekends and public holidays.
Compliance reviews.
Incorrect payment information.
Intermediary banking procedures.
Technical maintenance.
Such delays do not necessarily indicate a failed transaction.
11. Intellectual Property
All trademarks, logos, software, website content, graphics, APIs, and proprietary technology remain the exclusive property of Tareen Global Payment and may not be copied, reproduced, distributed, or modified without prior written permission.
12. Limitation of Liability
To the maximum extent permitted by law, Tareen Global Payment shall not be liable for:
Banking network delays.
Losses resulting from incorrect payment details supplied by users.
Service interruptions beyond our reasonable control.
Third-party banking failures.
Indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount of fees paid for the specific service giving rise to the claim.
13. Privacy
Your use of our platform is also governed by our Privacy Policy, which explains how we collect, process, store, and protect your personal information.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect regulatory changes, product updates, or business requirements. Updated terms become effective once published on our website.
Continued use of our services constitutes acceptance of the revised Terms.
15. Contact Us
If you have questions regarding these Terms & Conditions or any of our services, please contact our support team through the official support channels available on our website.